At Gravity Grip, we are committed to delivering your orders promptly and efficiently. We understand the excitement of receiving your new fashion items, and we strive to make the shipping process as smooth as possible.
Delivery Time
- Standard Delivery: We aim to deliver your order within 4 to 5 business days from the date of dispatch. This delivery timeframe applies to most orders across India, ensuring that you receive your items in a timely manner.
- Rush Periods: During peak seasons, holidays, or sales events, delivery times may be extended. In such cases, we still prioritize prompt service but may require up to 7 business days to ensure your order reaches you.
Order Processing
- Processing Time: Once your order is placed, it typically takes 1 to 2 business days to process before being dispatched. During this time, our team carefully prepares your items for shipping, ensuring that everything meets our high standards of quality.
- Tracking Your Order: After your order is dispatched, you will receive a tracking ID via email. You can use this ID to monitor the progress of your delivery and get real-time updates on its status.
Shipping Charges
- Free Shipping: We offer free standard shipping on all orders above a specified minimum order value. Details of this threshold can be found on our website during the checkout process.
- Shipping Fees: For orders that do not meet the free shipping criteria, a nominal shipping fee will be applied at checkout. The fee varies based on your location and the size of your order.
Shipping Locations
- Coverage: We currently ship to locations across India, with a focus on delivering to major cities and towns. If you are in a remote area, please allow for additional delivery time.
Delivery Partners
We partner with reliable and trusted courier services to ensure your order reaches you in perfect condition. Our delivery partners are carefully selected based on their efficiency and ability to handle packages with care.
Special Instructions
If you have any specific delivery instructions or need to make changes to your delivery address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your requests.
Delayed Delivery
While we strive to meet our delivery timelines, there may be occasional delays due to unforeseen circumstances such as weather conditions, strikes, or logistical challenges. In such cases, we will keep you informed and work diligently to resolve any issues.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team:
- Email: hello@gravitygrip.in
We appreciate your understanding and patience and thank you for choosing Gravity Grip for your fashion needs.